A social-psychological approach to conflict analysis and resolution
Publication information:
Kelman. A social-psychological approach to conflict analysis and resolution. In: In D. Sandole, S. Byrne, I. Sandole-Staroste, & J. Senehi (Eds.), Handbook of conflict analysis and resolution . London and New York: Routledge [Taylor & Francis]; 2008. pp. 170–183.